Terms And Conditions

REFUNDS, RETURNS AND CANCELLATIONS POLICY

 

REFUNDS

We will offer a refund within 14 days of purchase, after this date, vouchers and memberships are non-refundable. Refunds will be sent out within 30 days.

CANCELLATIONS

Appointments may be subject to cancellation, in order to assure standards and equipment are maintained as and when necessary. If you wish to cancel a booking this must be done with a minimum of 24 hours notice.

CONTRAINDICATIONS

You must not enter the pods under the influence of drugs, alcohol or illegal substances. It is inadvisable to enter the floatation tank if you suffer from serious heart disease, epilepsy or chronic kidney disease. If you have a history of ear infections, you are advised to use the ear plugs that we provide.

AGE RESTRICTIONS

The minimum age for treatments and floatation sessions is 16 years.